Here’s a Shipping Policy page for rkvisualart.com, tailored for an Indian handmade paintings e-commerce store:
Shipping Policy
Effective Date: [Insert Date]
At rkvisualart.com, we are committed to delivering your handmade artwork safely, securely, and on time. This Shipping Policy outlines the methods, timelines, and conditions for the shipment of our products.
1. Shipping Coverage
We currently ship across India. For international shipping requests, please contact us directly at [Insert Email] before placing your order.
2. Shipping Charges
- Standard Shipping: Free across India on all prepaid orders.
- Cash on Delivery (if available): Additional fee may apply.
- Any applicable shipping charges will be shown at checkout before payment.
3. Order Processing Time
- Orders are typically processed within 2–5 business days after payment confirmation.
- Custom or made-to-order artworks may take 7–10 business days to prepare before dispatch.
- Orders are not processed on Sundays or public holidays.
4. Estimated Delivery Time
- Metro cities: 3–7 business days after dispatch
- Non-metro areas: 5–10 business days after dispatch
- Delivery timelines are estimates and may vary based on location, courier availability, or unforeseen delays.
5. Shipping Partners
We use reliable courier services such as Delhivery, Blue Dart, DTDC, and India Post to ensure safe and timely delivery.
A tracking link will be shared with you via email or SMS once your order is dispatched.
6. Order Tracking
You can track your order using the tracking number provided in your shipping confirmation email. For assistance, contact our support team at [Insert Email/Phone].
7. Packaging
All paintings are securely packed using high-quality materials to prevent any damage during transit. For framed or canvas artworks, extra care is taken to cushion and protect corners and surfaces.
8. Delays or Delivery Issues
While we strive for timely delivery, delays can occasionally occur due to courier issues, weather conditions, or regional disruptions.
If your order has not arrived within the expected time, please reach out to us at [Insert Email], and we’ll assist you promptly.
9. Damaged or Lost Packages
- If your order arrives damaged, please notify us within 48 hours of delivery with clear photos of the packaging and artwork.
- We will evaluate the issue and provide a replacement or refund, subject to our Return Policy.
- If a package is lost in transit, we will investigate with the courier and provide an appropriate resolution.
10. Address Accuracy
Please ensure your shipping address, pin code, and contact details are accurate at the time of checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.
Contact Us
If you have any questions regarding your shipment or need special delivery arrangements, feel free to contact us:
RK Visual Art
Email: [Insert contact email]
Phone: [Insert contact number]
Website: https://rkvisualart.com
Would you like the Return & Refund Policy next?